"Flooring You with Excellence!"

FAQ

How often should I get my floors cleaned?

-We would recommend that a residential home that receives regular traffic should get their floors cleaned every 6 months. For commercial properties with regular traffic we would recommend every 3 months (quarterly).

How long does it take for my carpet to dry?

-Generally the dry time after our carpet cleaning takes approximately 5-6 hours. Humidity and indoor temperatures can affect the dry time.

Do I need to vacuum before the Technician arrives?

-We kindly ask that you do a thorough vacuuming before our arrival.

Do you move furniture?

-Unfortunately, due to liability purposes our technicians are advised not to move furniture. If your home is furnished we will clean everywhere our carpet wand can reach. We kindly ask that you move any furniture of your preference prior to our arrival.

What do you consider a room?

-A room can generally be determined by whether or not it has its own light fixture. Living room/dining room combos are considered two rooms.

What cleaning method do you use?

-We use a hot water steam clean extraction method that safely removes all unwanted soils and pollutants from your carpet. The combination of steam and suction thoroughly cleans your carpet all the way through the fibers to the backing of the carpet.